The staff were lovely, super helfpful, friendly, and kind; they gave me maps and advice and helped me get my laptop fixed when it broke. The room was massive, much bigger than I was expecting. The bed was so comfy and big, the desk in front of the mirror was helpful for putting on makeup, and the air conditioning (as a British person) was utterly wonderful. The view from the (huge, everything in America was so big haha) window was gorgeous. I came for Vidcon and though the hotel was much further from LAX and the main area of LA than I expected, it was about a 5 minute walk from the convention centre, which was very nice, and the Disneyland shuttle went from right outside the hotel which was also nice. The closeness of multiple restaurants was also good. The frog fountain was a delight.
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D
August 2023
The amenities are pretty basic but good. Personally I don’t need much. There is a safe in the room if someone needs but no microwave, there is one in the lobby. In the lobby they also have a simple snack room with other minor things like medicine and what not which was cool but it required you to download an app to be able to purchase. Breakfast buffet was pretty good. I believe the hours were 630-1030a. May was our server and she was amazing. Generally the staff was nice. Parking on property was $20/day The room itself was not bad. King size bed and enough space for us as a couple.
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Chelsie
Juni 2023
The staff allowed for an early check-in. Everyone was so nice, especially the two gentlemen who served in the breakfast area. The pool was wonderful, not too hot or too cold. The ART bus stops right out front of the hotel, too. We really enjoyed our stay.
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Anna
Juli 2023
Good location in Anaheim
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Chay237
September 2023
The staff that we dealt with were exceptional, every one of them. Nice location for a Disneyland trip.
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Julie
Juli 2023
After reading all previous reviews I was nervous about our stay here. Upon arriving to the hotel you can tell it was a tad outdated but very CLEAN. Getting to our room it was CLEAN and well put together. The bathrooms were a normal hotel size and CLEAN! Despite all previous reviews about the bathrooms, our bathroom was immaculate. Including the shower, I had no problem showing my family in them. It was clean, staff was helpful when needed, with very easy access to Disney and the convention center.
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Erin
Juli 2022
1. Great to either walk to Disneyland Parks, or definitely to get the bus at the Toy Story Parking Lot which is in front of it. 2. Their staff is so nice and incredible! My flight back was at 5, and asked if we could do the check out an hour late and they were able to accommodate us, which was fantastic. 3. The room is pretty big and the hotel is very calm. You only hear some noise when people walk in the hallway, but only if they are really loud. 4. Microwave and fridge in the room was very clean. And also a really nice coffee maker.
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Lana
Januar 2022
Amazing staffing with excellent customer service, everything was very clean and sanitized all the time. We were made to feel like we were at home, but I especially loved the 24hr convenient shop that had anything u coulda needed.
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Anonymous
September 2022
clean, and good location, majority of staff helpful and polite.
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James
April 2022
Wonderful staff! Very accommodating and kind. Rooms have great big windows and from what I could tell, they all have good views. Easy walk to Disneyland or you can catch ART that will take you directly to the park right out front of the lobby. Building is so quiet that we thought we were the only ones staying there. No joke!
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Nick
Februar 2022